What You'll Do
Install and configure IT equipment. Provide technical support both in-person and remotely to users. Perform preventive and corrective maintenance on equipment. Manage and resolve technical support tickets while ensuring compliance with SLAs.
What We're Looking For
Currently pursuing a higher education degree. Technical training in IT or related fields is a plus. Professional experience in IT technical support. Knowledge of equipment installation and configuration.
What We Offer
The company offers a collaborative and innovative work environment, opportunities for professional development, and initiatives to promote work-life balance.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site