Avianca

Semillero Agente de Servicio al Cliente

Avianca

What You'll Do

Attend, guide, and direct passengers at each contact point according to established procedures to ensure safe flight operations. Provide excellent customer service by addressing the needs and requirements of passengers to ensure continuous improvement of the organization. Support supervisors and team members during delays, interrupted flights, overbookings, or cancellations by performing assigned tasks.

What We're Looking For

Technical, technological, or professional education, preferably in aviation, customer service, tourism, or hospitality. Desirable experience in the aviation sector, customer service, and sales. English proficiency at B2 level. Flexibility for rotating shifts.

Key Skills & Technologies

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site