TechOps - Merchant Services
JPMorganChaseCore Responsibilities
The role involves documenting, tracking, and researching technology issues reported via the support hotline, as well as researching and resolving issues escalated from internal alerts and support groups. Team members will also provide activity, progress, and status reports to management and must cover weekend shifts as part of the coverage schedule.
Requirements
Candidates must be self-starters skilled in troubleshooting, problem-solving, and decision-making, with proven ability to multitask and prioritize in a fast-paced environment. Strong English communication skills and the ability to interact effectively across all organizational levels are essential.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site