IT Helpdesk Analyst
Power Digital MarketingWhat You'll Do
Manage the ticketing system to ensure IT support requests are efficiently addressed. Provide support for systems including Okta, Google Workspace, Slack, Asana, and LastPass. Perform regular maintenance and updates for IT systems and document IT procedures and common issues.
What We're Looking For
Bachelor's degree in Information Technology, Computer Science, or related field. 2+ years of experience in IT support or a related role. Proficient with Google Workspace, Slack, Asana, and LastPass; Okta experience is a plus.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
On-site