Core Responsibilities

The Customer Success Manager will lead strategic onboarding processes and analyze client business flows to optimize product usage. They are also responsible for conducting technical demonstrations and monitoring usage metrics to proactively prevent client churn.

Requirements

Candidates must hold a degree in Computer Engineering, Commercial Engineering, or a related field with a strong technological background. A minimum of 3-4 years of experience in B2B Customer Success within SaaS or technology consulting firms is required.

Additional Information

Experience Level

2-5

Job Language

Spanish

Work Mode

Hybrid