iFood

Analista de Experiência SR - COMUNICAÇÃO & REPUTAÇÃO

iFood

Core Responsibilities

Identify and translate the voice of the customer into high-impact business changes to improve user experience. Deliver actionable analyses and recommendations while managing strategic agendas and collaborating with multiple business stakeholders.

Requirements

Requires strong data orientation, experience in customer experience or Voice of the Customer projects, and the ability to create narratives for different audiences. Experience in startups or high-growth, complex environments is highly desired.

Additional Information

Experience Level

5-10

Job Language

Portuguese

Work Mode

Remote