Core Responsibilities

Manage the end-to-end customer journey, including product configuration, implementation, and training for B2B clients. Act as a trusted advisor to drive user adoption, ensure long-term satisfaction, and identify opportunities for account growth.

Requirements

Requires 1-2+ years of experience in customer success or account management with a focus on complex B2B products like ERP or CRM systems. Candidates must possess fluent English skills and a strong, customer-oriented professional attitude.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote