Core Responsibilities

The representative will manage high volumes of inbound customer calls, providing product and service information, following established procedures, and resolving complaints to maintain customer relationships. Key duties include adhering to company policies, achieving engagement targets, and effectively multitasking across several applications.

Requirements

Candidates must possess excellent verbal communication skills, with at least an 85% English level (B2, C1, C2), and have a high school diploma or equivalent. Required equipment includes a Windows computer meeting specific CPU/RAM/Storage criteria, a headset, and stable high-speed internet, along with the ability to pass a police record check.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote