Program Manager II, IB Services Vendor Excellence, IB Services

Own the WePay vendor two-way communication automation E2E: define requirements, deploy AI-based replies to repetitive vendor requests, drive adoption with vendors and the team, and measure the manual effort removed. Negotiate with Fulfillment Center leadership to secure unloading commitments and reduce dwelling at saturated sites, using data to show the impact on vendors and inbound volume. Write well-structured, data-backed documents to present improvement projects and results, and garner alignment with Retail, FC, ATS and leadership teams.

Bachelor's degree. 3+ years of program or project management experience. 3+ years of working cross functionally with tech and non-tech teams experience. Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL. Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.