Core Responsibilities

The role focuses on transforming undocumented business operations into clear, repeatable systems and SOPs. It involves mapping workflows, supporting customer onboarding, and identifying opportunities for AI and automation implementation.

Requirements

Candidates must have strong process-mapping abilities, C1/C2 English proficiency, and comfort interviewing customers. Proficiency in BI tools like Excel or Google Sheets and the ability to work independently in a remote environment are required.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote