Credit Customer Success Manager
S&P GlobalCore Responsibilities
This role involves managing the full customer journey, including onboarding, training, and ongoing engagement, to drive platform adoption, retention, and account-level strategic objectives. Responsibilities include executing proactive engagement initiatives, leveraging usage analytics, and serving as a trusted advisor to clients.
Requirements
Candidates must possess a Bachelor's degree, preferably in Finance, Economics, or Business, along with two to five years of relevant experience in financial services, customer success, or client-facing roles. Essential qualifications include strong MS Office skills and experience using CRM systems like Salesforce, coupled with exceptional relationship-building and communication abilities.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site