Client Support - Team Lead - Software - Tax Solutions
S&P GlobalCore Responsibilities
The role involves leading and mentoring a client-facing team while managing regional support coverage and client relationships for tax software solutions. Responsibilities also include acting as an escalation point for US clients and providing product demonstrations to drive user adoption.
Requirements
Candidates must hold a Bachelor's or Master's degree and possess 2-5 years of relevant experience in client support, regulatory compliance, and financial data operations. Proficiency in Jira and Salesforce is mandatory, along with strong analytical and interpersonal skills.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site