(German & English, Weekend shifts) Customer Support Consultant (remote)
SupportYourAppCore Responsibilities
Deliver high-quality customer support via email, chat, and phone while adhering to internal procedures and SOPs. Collaborate with cross-functional teams and developers to ensure efficient issue resolution and maintain client solution standards.
Requirements
Candidates must possess C1 or higher fluency in both German and English and have at least 6-12 months of customer support experience. Strong analytical skills and a reliable personal computer setup are required to succeed in this role.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote