Senior IT Manager
The Brandtech GroupCore Responsibilities
Be the main point of contact for IT support within your region. Resolve Tier 1 / Tier 2 / Tier 3 issues across devices, operating systems, identity, and collaboration tools. Manage new user onboarding setups and offboarding in line with global standards. Identify trends, root causes, and opportunities to simplify or improve IT services.
Requirements
8+ years of experience in IT support, workplace technology, or service delivery. Strong technical experience with Windows and macOS, Microsoft 365 (Entra ID / Azure AD, Intune, Exchange, Teams). Professional-level English communication skills (written and spoken).
Additional Information
Experience Level
Senior
Employment Type
permanent
Work Mode
Remote