Core Responsibilities

Direct regional operations teams to ensure fair and timely claims assessment and coverage determination. Lead daily execution, coaching, and workload prioritization while maintaining audit-ready documentation and meeting SLA targets.

Requirements

Requires 3-4 years of leadership experience in claims, insurance operations, or a regulated service environment. Must possess strong communication skills and the ability to manage performance and operational rhythms in a high-pressure environment.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Hybrid