Técnico de Emissão de Seguros - Vida e Viagem

Provide technical support to insurance brokers and internal commercial areas via phone and chat. Clarify doubts about life and travel insurance products, assist in issuing proposals and policies, and analyze operational issues across multiple systems. Investigate and guide brokers on reasons for risk refusals or systemic issues, seeking viable solutions.

Higher education in progress or completed. Proven experience in technical support via phone and chat. Strong analytical skills with a critical and investigative approach to technical rules and processes. Proficiency in using multiple digital tools and systems.

Work schedule is 5x2 (Monday to Friday) with a daily shift of 7 hours and 12 minutes, including a 1-hour lunch break. Availability required between 08:00 and 19:00. The position is on-site in Barra Funda, SP.