Analista de soporte
OriumCore Responsibilities
The Support Analyst will be responsible for monitoring and supporting live operations, analyzing incidents in internal and external services, and collaborating with development, maintenance, and legacy systems teams to ensure efficient incident resolution. Key tasks include handling customer operational requests, generating reports, documenting processes, and managing the ticket lifecycle from opening to closing.
Requirements
Candidates should have an Engineering or Bachelor's degree in Computer Systems or a related field, with recent graduates accepted; a degree is not strictly required. Essential competencies include strong analytical skills, critical thinking for problem-solving, attention to detail, and the ability to interpret results clearly, along with basic Linux command knowledge for log analysis.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
Remote