Tecnico Suporte I N2

Execute incident and request management activities according to defined processes. Identify and resolve technical problems to ensure quick recovery of services. Use support tools to track and manage demands. Provide in-person assistance to users with clarity and focus on solutions.

High school diploma required. Minimum of 2 years of experience in technical support within Information Technology. Knowledge of Windows operating systems, networks, internet, email, sharing, and proxy configuration. Familiarity with Microsoft Office applications and internet browsers. Technical English proficiency.

The company offers a positive impact on both business and employee lives, emphasizing professional growth in an innovative environment. Benefits include various perks aimed at enhancing employee well-being and development.