Ops Onboarding TPVs & Plataformas - Area Adquirente (Ciudad de México, Miguel Hidalgo)

Monitor the portfolio daily using operational indicators to identify deviations and areas of opportunity in terminal usage. Execute proactive contacts and provide reactive support by applying structured diagnostics to resolve merchant requirements. Generate and follow up on service orders for addressing failures, supplies, and training with field engineers and resolving areas.

Bachelor's degree in Administration, Industrial Systems, Finance, or related fields (completed, incomplete, or ongoing). 1 to 3 years of experience in customer service or commerce, financial services operations (preferably in acquiring), ticket tracking, and supplier management. Advanced data handling skills in Excel and Google Sheets.