What You'll Do
Attend to support requests from branch networks regarding training needs, guidance, support, functionality issues, new products, incidents, and regulations. Analyze calls from branches using system tools and apply acquired knowledge to assist network executives. Establish strategies to meet established metrics and assess problems to determine if they require operational solutions or should be escalated as incidents.
What We're Looking For
Bachelor's degree in Administration, Computer Science, or Accounting. 1 year of experience in operations. Knowledge of Altamira, Origina CREA, Visión, and Office.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site