Service Designer

Lead research planning and define clear objectives aligned with business and product decisions. Design and execute research using mixed methods, including advanced qualitative techniques and quantitative usability testing. Collaborate with design, product, engineering, and business stakeholders to integrate research into decision-making.

Bachelor’s degree completed or advanced degree in a relevant field. 5–7 years of relevant experience, including 3–5 years of research experience and experience leading research efforts or teams. Advanced proficiency in research planning, recruiting, qualitative methods, moderation, and synthesis.