What You'll Do
Deliver exceptional IT support across the globe via our ticketing system, focusing on resolving issues in the LATAM region. Provide immediate first-line support to troubleshoot IT-related issues, assisting colleagues via video call or Slack. Manage the onboarding and offboarding of employee accounts and technology, overseeing the complete employee account lifecycle.
What We're Looking For
3+ years of proven experience in IT support. Excellent written and verbal communication skills in English. Strong interpersonal communication and relationship-building skills, with the ability to work independently.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
English
Employment Type
Full-time
Work Mode
On-site