Technical Customer Service Analyst (B2B)
MastercardWhat You'll Do
Provide operational and technical support for B2B customers by analyzing a variety of issues and following through to resolution. Demonstrate strong technical competency and adapt work style to accommodate a diverse and global environment. Teach and provide coaching to others while being a subject matter expert in at least one core discipline.
What We're Looking For
Bachelor’s degree or equivalent work experience in business, finance, or information technology. Experience with Splunk and SQL. Fluent English is mandatory, along with superior skills supporting internal and external B2B customers.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
On-site