Trading Operations Associate - EU
AlpacaWhat You'll Do
Deliver high-quality support to enterprise-level clients through various channels (phone, email, chat). Investigate and resolve issues related to account management, order entry, processing, execution, FIX sessions, and OMS functionality. Monitor client accounts and trading activity for anomalies, providing timely alerts and support as necessary. Work closely with trading desks, operation, IT, and compliance teams to address and resolve client issues efficiently.
What We're Looking For
Bachelor’s degree in Finance, Business Administration, Economics, or a related field. At least 2-3 years of experience in brokerage operations, trading, or a related field. Proven experience in customer support, relationship management, and trading services. Must either possess FINRA series 7, 63 or local equivalent with a willingness to obtain in the first 6 months.
What We Offer
Competitive Salary & Stock Options. Health Benefits. New Hire Home-Office Setup: One-time USD $500. Monthly Stipend: USD $150 per month via a Brex Card.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote