Monks

CRM Specialist, Salesforce Marketing Cloud

Monks

What You'll Do

Operate the Salesforce Marketing Cloud CRM platform using Email, Push, SMS, and WhatsApp channels. Create and adjust responsive HTML email templates, manage audience segmentation and lists, and schedule communications. Analyze campaign results and KPIs to derive insights for continuous improvement and provide strategic support to clients.

What We're Looking For

Experience with Salesforce Marketing Cloud operations. Proficiency in HTML for emails and knowledge of Google Analytics. Familiarity with Google tools (Sheets, Slides, Docs) and experience in analyzing CRM campaign results, including operational KPIs and financial metrics.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Remote