Coordinador de Administración de Ventas y Customer Service

Coordinate and supervise the activities of the Sales Administration and Customer Service team. Provide technical and operational support to the team for resolving inquiries, complaints, and incidents. Monitor compliance with service level agreements (SLA) and response times, ensuring effective communication with internal and external clients.

Bachelor's degree in Business Administration, International Trade, Logistics, Industrial Engineering, or related fields. Minimum 3 to 5 years of experience in Customer Service, Sales Administration, or Supply Chain. Experience coordinating work teams is required.

Hybrid work arrangement with 4 days in the office and 1 day remote. Offers a variety of healthy meal options, extended vacation days, and an annual bonus. Includes a family health plan and a platform for exclusive discounts.