Ejecutivo de Atención A Clientes Medios Escritos (Nocturno)
Urbvan by KolorsCore Responsibilities
The main objective is to support users by providing unique and spectacular customer service via chat, ensuring 100% compliance with quality standards and achieving team metrics. Responsibilities include resolving user requests, handling elite user support, and addressing inquiries via various platforms like email, WhatsApp, and Slack.
Requirements
Candidates must have at least 6 months of experience in Customer Service via Chat and must be available for night shifts from 10:00 PM to 6:00 AM, Monday through Sunday, with one day off during the week. Proficiency in CRM management is required, and an orthography exam will be administered.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
Hybrid