Grupo QuintoAndar | Analista Comercial Pleno
QuintoAndarWhat You'll Do
Manage the onboarding process for B2B partners, including data entry in CRM and sending digital contracts via DocuSign. Provide technical support and relationship management during the first month post-signature to ensure proper integration. Collaborate with technology partners and internal product teams to resolve technical issues and monitor service level agreements (SLAs) and operational metrics.
What We're Looking For
Proven experience in customer service, post-sales, customer success, or technical support in B2B operations. Excellent verbal and written communication skills, with the ability to interact effectively with decision-makers. Highly organized with a focus on managing deadlines and SLAs, and strong analytical skills to work with data using spreadsheets and CRMs.
What We Offer
The position offers a competitive salary and a hybrid work model for candidates in São Paulo and the metropolitan area, requiring office attendance 1 to 3 times a month. Additional benefits include profit sharing, meal vouchers, health and dental plans, and various support programs.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid