QuintoAndar

Grupo QuintoAndar | Analista Comercial Pleno

QuintoAndar

What You'll Do

Manage the onboarding process for B2B partners, including data entry in CRM and sending digital contracts via DocuSign. Provide technical support and relationship management during the first month post-signature to ensure proper integration. Collaborate with technology partners and internal product teams to resolve technical issues and monitor service level agreements (SLAs) and operational metrics.

What We're Looking For

Proven experience in customer service, post-sales, customer success, or technical support in B2B operations. Excellent verbal and written communication skills, with the ability to interact effectively with decision-makers. Highly organized with a focus on managing deadlines and SLAs, and strong analytical skills to work with data using spreadsheets and CRMs.

What We Offer

The position offers a competitive salary and a hybrid work model for candidates in São Paulo and the metropolitan area, requiring office attendance 1 to 3 times a month. Additional benefits include profit sharing, meal vouchers, health and dental plans, and various support programs.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid