GitLab

Customer Success Engineer, LATAM (Spanish, Portugese)

GitLab

Core Responsibilities

Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance. Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning. Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.

Requirements

Fluency in English and Spanish; trilingual candidates who speak English, Spanish, and Brazilian Portuguese is a strong plus. Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning. A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.

Additional Information

Experience Level

Mid-Level

Job Language

English

Employment Type

Full-time

Work Mode

Remote