Grupo QuintoAndar | Analista de Operações (CX)
QuintoAndarCore Responsibilities
Manage and resolve partner demands via phone, WhatsApp, and email to ensure agile solutions for system errors and operational doubts. Act as a bridge between partners and internal teams (Product, Tech, Commercial) to report systemic errors and suggest process improvements.
Requirements
Requires a degree in Administration, Communication, Technology, or related fields, with a solid background in online customer service or digital support. Proficiency in productivity tools like Google Sheets/Excel and strong behavioral skills in autonomy and resilience are essential.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Portuguese
Work Mode
Remote