03. Intake Specialist | Fully Remote | USD Payments
VoxideaCore Responsibilities
The Intake Specialist will serve as the first point of contact for leads via phone or email, collecting necessary information to understand client needs regarding legal services. Responsibilities also include completing legal forms, managing records, scheduling consultations with experts, and following up with clients.
Requirements
Candidates must hold a bachelor’s degree and possess over three years of experience in customer service, appointment setting, or contact center interpretation roles. A key requirement is bilingual proficiency in English (C1 or higher) and either Spanish or Portuguese, along with residing permanently in Latin America.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote