Auxiliar de seguimiento telefónico SALUD (PSP)
AXAWhat You'll Do
Ensure continuity and quality in patient care through proactive telephone follow-ups. Manage patient appointments, verify treatment adherence, and maintain updated records in the CRM. Communicate effectively with patients and their families to address inquiries and provide necessary support.
What We're Looking For
Academic background as a Nursing Assistant or in Health Administration with at least two years of customer service experience, preferably in telecommunications or patient support programs. Basic knowledge of office tools and CRM systems, along with understanding the Colombian health system.
What We Offer
AXA Partners offers a salary of $1,840,000 plus transportation subsidy and legal benefits. The work schedule is Monday to Friday from 8:00 AM to 5:00 PM, with occasional Saturday work until noon. The position is on-site in Bogotá.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Contract
Work Mode
On-site