Head of Human Resources (Operations)
Plata CardCore Responsibilities
Manage HR at scale in a high-volume, fast-changing operational environment. Act as the strategic HR partner for the Operations organization, aligning people strategy with business goals. Lead all HR efforts for Operations, including workforce planning, hiring strategy, onboarding, performance management, engagement, and retention.
Requirements
7+ years of experience in HR, with strong exposure to Operations, Customer Support, or high-volume environments. Proven experience as an HR Business Partner or HR Lead supporting large Operations teams. Strong understanding of workforce planning, performance management, and employee relations in operational settings.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
English
Employment Type
Full-time
Work Mode
Remote