Analista de Operações e Onboarding de Clientes

Provide operational support for company launches and engagement actions, focusing on Enterprise accounts with over 5,000 employees. Coordinate initiatives with external partners and suppliers, managing graphic production, webinars, and online/offline classes. Conduct engaging webinars and presentations for new clients and active accounts, connecting well with diverse corporate audiences. Prepare and customize presentation materials while maintaining an accurate operational budget spreadsheet.

Proven ability to communicate clearly and engagingly, with confidence in public speaking and conducting live webinars for large corporate audiences. Strong ownership mentality, proactive approach, and hands-on execution focus with the ability to manage multiple projects and deadlines in a dynamic environment. Proficiency in productivity and collaboration tools, especially Google Workspace. Previous experience in B2B2C event production, customer service operations, or internal HR/communication support is a plus. Intermediate English level for internal alignments and documentation reading.

We create a work environment for you to thrive in all dimensions of your life through thoughtful benefits, emotional well-being resources, and a culture that empowers each person to connect with their role and balance it with their well-being. Flexible work arrangements are available, including hybrid and remote options.