What You'll Do
Coaching agents to yield optimal performance and tracking personnel and payroll issues. Conducting performance appraisals and maintaining accurate documentation on direct reports. Reviewing productivity statistics daily and providing constructive feedback. Ensuring training needs of subordinates are met and resolving escalated customer issues.
What We're Looking For
Advanced user-level knowledge of computer technology and operating systems. Strong communication skills and ability to work under pressure. Proven ability to analyze and improve work processes. Proficiency in Microsoft Word and Excel.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
English
Employment Type
Full-time
Work Mode
Remote