Técnico de Monitoramento

Register, track, and resolve technical support tickets. Monitor equipment and alerts in the printing park. Control and request supplies and replacement parts. Ensure compliance with service level agreements (SLAs) and interact with users and logistics teams.

High school diploma required. Basic to intermediate knowledge of IT and Office Suite. Familiarity with hardware, software, and computer networks. Experience in customer service or technical support is preferred.

Flexible work arrangements promoting a balance between personal and professional life. Opportunities for professional development and continuous skill evolution. A collaborative, diverse, and innovative work environment.