Banamex Coordinador de Operación Hipotecaria

Coordinate national mortgage operations, ensuring the follow-up of indicators, service levels, and business objectives. Identify improvement opportunities and resolve operational issues through root cause analysis. Act as a strategic link between divisions and central areas, managing escalations for prompt resolution.

4+ years of experience in Mortgage Operations, Process Management, or related areas within the financial sector. Bachelor's degree or equivalent experience. Advanced Excel and PowerPoint skills; knowledge of Power BI or data visualization tools is desirable.