Customer Success Specialist
CobreCore Responsibilities
Collaborate with the Customer Experience team to identify and resolve issues affecting customers. Use tools and technologies to analyze data and enhance the customer experience. Act as the single point of resolution for the assigned customer and serve as an intermediary between the KAM, the customer, operations, and technology.
Requirements
Previous experience in roles related to customer experience improvement and management. Basic knowledge of programming. Experience in SQL for database management and manipulation. Experience with Postman for API testing.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote