Tigo

Dispatch & Backoffice Agent

Tigo

What You'll Do

Coordinate and optimize daily field service operations, ensuring efficient resource allocation and timely communication with teams. Manage the execution of scheduled routes for assigned crews and confirm the start of the workday with each crew. Proactively communicate any changes or delays to scheduled clients, ensuring a transparent service experience.

What We're Looking For

Technical high school diploma or student in Industrial Engineering, Systems, Business Administration, or related fields. Minimum of 1 year of experience in customer service, operations, logistics, or related areas. Intermediate/advanced proficiency in Microsoft Office.

What We Offer

Join a team that values innovation and customer-centric actions. Opportunities for professional development and participation in challenging projects.

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site