Dispatch & Backoffice Agent
TigoWhat You'll Do
Coordinate and optimize daily field service operations, ensuring efficient resource allocation and timely communication with teams. Manage the execution of scheduled routes for assigned crews and confirm the start of the workday with each crew. Proactively communicate any changes or delays to scheduled clients, ensuring a transparent service experience.
What We're Looking For
Technical high school diploma or student in Industrial Engineering, Systems, Business Administration, or related fields. Minimum of 1 year of experience in customer service, operations, logistics, or related areas. Intermediate/advanced proficiency in Microsoft Office.
What We Offer
Join a team that values innovation and customer-centric actions. Opportunities for professional development and participation in challenging projects.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site