Wise Platform Enterprise Specialist

Proactively review partners’ operating environments to deliver training, documentation, and best practices in customer support. Act as the primary point of contact for partners, providing high-quality support through email and live channels to resolve queries. Conduct deep dives into partner contact data to identify trends, pain points, and areas for improvement.

Proven experience delivering premium, executive-level support or specialized implementation services within an Enterprise environment. Strong analytical skills with the ability to turn data into actionable projects. Experience managing end-to-end projects involving multiple stakeholders.

The monthly salary for the position is BRL 11,000 + Equity in Wise (RSUs). This is a hybrid position located in Sao Paulo, Brazil, requiring a minimum of 3 days at the office. You must be able to commute to the office or be open to relocation.