What You'll Do
Ensure customer experience excellence during the administrative post-sale cycle by efficiently managing customer requests and fulfilling service agreements. Resolve administrative requests through various communication channels, prioritizing efficiency and service excellence. Transform each customer interaction into an opportunity to strengthen relationships and identify business improvement opportunities.
What We're Looking For
Bachelor's degree in Industrial Engineering, Business Administration, Marketing, Communication, or related fields. Over 2 years of proven customer service experience. Strong interpersonal skills and ability to build effective relationships at the CXO level. Advanced Excel and other Office tools proficiency.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
Remote