BBVA

Ejecutivo/a de Atención Telefónica Nocturno (Ciudad de México, Azcapotzalco)

BBVA

What You'll Do

Attend calls from insured clients reporting claims or requiring roadside assistance. Accurately capture information in the system. Apply established protocols to provide a quality experience. Contribute to the team's operational goals.

What We're Looking For

More than 1 year of experience in customer service, call center, and report capturing. Completed high school education. Essential knowledge in customer service, computer skills, and information capture. Desirable experience in insurance, claims, or roadside assistance.

What We Offer

100% on-site position in Tecnoparque, Mexico City, with full availability for night shifts. Opportunity to develop professionally and make a positive impact on customer experience.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site