Customer Service Representative
The HEINEKEN CompanyCore Responsibilities
Manage the full order cycle and resolve customer inquiries or complaints to ensure high-quality service. Identify sales opportunities and participate in continuous improvement teams to optimize customer service processes.
Requirements
Requires a university degree in administrative or commercial fields and over 3 years of experience in mass consumption telesales. Proficiency in Microsoft Office 365, SAP/ERP, data analysis, and advanced English is required.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
On-site