Applications Support Manager

Manages one or more apps support teams and provides technical oversight across systems and applications. Performs controlled resolution of incidents and problems, including prioritization and escalation to relevant groups. Consults with primary clients of the application to understand strategic objectives and contributes to formulation of strategies for apps support.

6-10 years of experience in an Apps Support role preferred. Bachelor's degree or equivalent experience required, Master's degree preferred. Experience with people management and strong assertive communication skills are essential.