Representante de Cobranças- Pessoa com Deficiência - Mercado Pago
Mercado LibreWhat You'll Do
Analyze, interpret, and correlate information generated by our collection tools and communicate it clearly to clients over the phone. Offer the best negotiation conditions based on the client's delay status. Provide quality telephone support by probing clients and proposing resolutions while effectively addressing objections. Meet daily productivity, credit recovery, and customer service quality goals based on monitoring checklists.
What We're Looking For
Knowledge in collections and/or customer service is desirable. Availability to work on a 6x1 schedule.
What We Offer
Be part of an entrepreneurial company that values long-term thinking. Take charge of your development in an environment filled with opportunities, learning, growth, and challenging projects. Enjoy a great work atmosphere with everything you need for a fantastic experience.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site