Mercado Libre

Representante de Cobranças- Pessoa com Deficiência - Mercado Pago

Mercado Libre

What You'll Do

Analyze, interpret, and correlate information generated by our collection tools and communicate it clearly to clients over the phone. Offer the best negotiation conditions based on the client's delay status. Provide quality telephone support by probing clients and proposing resolutions while effectively addressing objections. Meet daily productivity, credit recovery, and customer service quality goals based on monitoring checklists.

What We're Looking For

Knowledge in collections and/or customer service is desirable. Availability to work on a 6x1 schedule.

What We Offer

Be part of an entrepreneurial company that values long-term thinking. Take charge of your development in an environment filled with opportunities, learning, growth, and challenging projects. Enjoy a great work atmosphere with everything you need for a fantastic experience.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site