Assistente Administrativo (Central de Relacionamento ao Cliente)
Votorantim CimentosWhat You'll Do
Provide customer service support via phone and internal systems, ensuring clarity and precision in information delivery. Record and track customer interactions, ensuring proper handling of requests and adherence to established procedures. Identify process improvement opportunities and proactively resolve issues to enhance customer experience.
What We're Looking For
High school diploma required; pursuing a bachelor's degree is preferred. Experience in customer service is necessary. Ability to navigate systems and processes effectively.
What We Offer
The company offers a range of benefits to support health, family, and future plans, including medical and dental plans, mental health support, childcare assistance, and various allowances for food and transportation.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid