Votorantim Cimentos

Assistente Administrativo (Central de Relacionamento ao Cliente)

Votorantim Cimentos

What You'll Do

Provide customer service support via phone and internal systems, ensuring clarity and precision in information delivery. Record and track customer interactions, ensuring proper handling of requests and adherence to established procedures. Identify process improvement opportunities and proactively resolve issues to enhance customer experience.

What We're Looking For

High school diploma required; pursuing a bachelor's degree is preferred. Experience in customer service is necessary. Ability to navigate systems and processes effectively.

What We Offer

The company offers a range of benefits to support health, family, and future plans, including medical and dental plans, mental health support, childcare assistance, and various allowances for food and transportation.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid