Vonage

Identity & Numbering Operations Analyst (US Registration Specialist - RCS)

Vonage

Core Responsibilities

The analyst will manage technical and administrative requirements for RCS brand onboarding and coordinate registration workstreams across the US messaging stack, including 10DLC, Toll-Free, and Short Code campaigns. Key duties involve directing submission and approval processes, managing carrier relationships, and interpreting evolving regulatory mandates to update compliance standards.

Requirements

Candidates must have over 3 years of operations experience in Telecom or CPaaS, specializing in the RCS ecosystem, brand verification, and RBM agent onboarding. Deep expertise in US Carrier Operations, CTIA Messaging Principles, and end-to-end registration lifecycles for 10DLC, Toll-Free, and Short Codes is required, along with strong data tool proficiency.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote