Service Designer Senior
Encora Inc.Core Responsibilities
The Senior Service Designer will design and optimize user-centric services by aligning customer experiences with business objectives. They will collaborate across product, technology, and business teams to map end-to-end journeys and define service standards.
Requirements
Candidates must have extensive experience in service design, including proficiency in Design Thinking and creating service blueprints. Strong analytical skills, experience in agile environments, and the ability to facilitate workshops with stakeholders are required.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Spanish
Work Mode
Hybrid