Disputes Jr. Analyst
Plata CardCore Responsibilities
Resolve disputes related to fraudulent activities and issues with goods or services, ensuring fair and quick resolutions. Conduct thorough investigations on reported disputes, gathering and analyzing relevant evidence to determine claim validity. Maintain clear communication with affected clients and stakeholders, providing updates on dispute resolution progress.
Requirements
Strong interest in claims resolution, financial investigation, or fraud prevention. Excellent analytical and problem-solving skills. Notable soft skills such as teamwork, effective communication, adaptability, and proactivity. Ability to work in a dynamic and high-pressure environment. Desirable experience with programming languages (SQL) and intermediate Excel skills.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
Remote