(VITTA) Analista Júnior de Atendimento (Benefícios)
StoneWhat You'll Do
Provide customer service and support to clients in the benefits area, ensuring efficient handling of requests related to corporate benefits contracts. Manage client inquiries via phone, email, and other official channels, and clarify doubts regarding coverage and procedures. Interface with operators and insurers to open and track protocols, and support reimbursement processes.
What We're Looking For
Bachelor's degree in Administration, Commercial Management, Human Resources, Insurance, or related fields. Proficiency in Office Suite, especially Excel. Knowledge of corporate benefits processes and basic understanding of health, dental, and life insurance plans. Familiarity with legislation and LGPD.
What We Offer
The position offers a hybrid work model in São Paulo, requiring two days per week in the office. It includes a fixed salary and a variable remuneration package based on eligibility, along with health and dental insurance, meal vouchers, and various other benefits.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid