Stone

(VITTA) Analista Júnior de Atendimento (Benefícios)

Stone

What You'll Do

Provide customer service and support to clients in the benefits area, ensuring efficient handling of requests related to corporate benefits contracts. Manage client inquiries via phone, email, and other official channels, and clarify doubts regarding coverage and procedures. Interface with operators and insurers to open and track protocols, and support reimbursement processes.

What We're Looking For

Bachelor's degree in Administration, Commercial Management, Human Resources, Insurance, or related fields. Proficiency in Office Suite, especially Excel. Knowledge of corporate benefits processes and basic understanding of health, dental, and life insurance plans. Familiarity with legislation and LGPD.

What We Offer

The position offers a hybrid work model in São Paulo, requiring two days per week in the office. It includes a fixed salary and a variable remuneration package based on eligibility, along with health and dental insurance, meal vouchers, and various other benefits.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid